At Games Shop, we strive to provide our customers with the best possible service and satisfaction. As a provider of virtual goods and services, we want to clarify our refund policy:

1. No Refunds for Virtual Goods

  • Due to the nature of virtual goods and services, including but not limited to game currencies, in-game items, and digital downloads, we do not offer refunds for purchases made on our website.

2. Exceptions

  • In rare cases where there is a technical issue or error resulting in the inability to deliver a purchased virtual good or service, we will work with you to resolve the issue promptly. Please contact our customer support team at for assistance.

3. Chargebacks

  • Chargebacks initiated by the customer without prior communication with our customer support team will result in the immediate suspension of the associated account and may lead to further legal action to recover any losses incurred.

4. Contact Us

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at Our customer support team is here to assist you.